Rains bad client service!

rain have the worst client service. when i spoke to an sales consultant al went well, and they send me an invoice that i had to pay in 15min time. so then they send me the sim card on the 3th of march. but i cant get it to word, so i call them, they said it is active on their side, and then they came to the comqlusion that the router is not right, so then i when and buy n new router, ones at home still notting, phoned then again, and that person tolde me that the sim car is then wrong one that is not linked to me. i have to do an sim swop, so i did that. after that i phoned on the 5th to find out if everything is ok, yes they said and the new card will take 3 to 5 days. So this morning i phoned agian just to find out whats going on, that person said se dont know when the new sim will be send, but also the old one had to cancelled because they are billing me for someting thats not working, then se put me thru to someone els, and cut me off. so i phoned again. that male person told me an different story again. but he will esculate it to accounts. then a few hours later the courier stop with the new car. then i phoned them so hear from them is this one is working, that person helped me and tolde me the sim will work after an hour, i hade to give the new sim numer and so on. than i when to test it after an hour. and nothing. phone again, and that person said, the sim doesnt even show on the system. thy should not have cancelled it. so now they must send me an new one or i have to go and buy one at clicks, then i ask ok but what about my money?? no they will credit it so i can just go and buy a new package from rain. so then i whant to know why, because if you credit my money to the rain account you can just use that again for the new sim, but know they will credit it to my bank account, but it wil take 7 to 10 days. so i have to pay before 15min , but they can pay me in 10 days. i asked to speak to the manager, but her anser was the manager will call me. more then 2hours later and no call! this is the most useless company and incompatent staff!!

Dont waist your money with them, after all of this i have no internet and still dont know whats going on. rather pay more and go to the other service providers, no one is as bad as rain!! And you can take that star off because you dont deserve anything!!!