SK
SIPHIWE K
1 reviews | Active since May 2019
04 Oct 2023, 12:40
Rain's account department very bad service
Rain is now taking chances , they double debited me last month 02/09/2023 and 04/09/2023 and now my wifi is off as if this month I did not pay. Can somebody fix this asap!!!!! like someone who can check my statement properly and knows about customer service. I think it's time I go to vodacom wifi it's even cheaper than yours and I think they have the best service.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
04 Oct 2023, 15:44 Hey SIPHIWE K
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply04 Oct 2023, 15:44
Official
Hey SIPHIWE K
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
SK
SIPHIWE K's updateReviewer Update
05 Oct 2023, 08:53I am waiting for your response
SK
SIPHIWE K's update05 Oct 2023, 08:53
Reviewer Update
I am waiting for your response
SK
SIPHIWE K's updateReviewer Update
05 Oct 2023, 13:57Hi,
Please do your investigation properly because on the 07/07/203 paid R529 and again on the 29/07/2023 paid R255.69 and 07/08/2023 R255.69 Total of R511.38.
I now suspect ***** taking place with my rain account and I think I need to take it up Legal route and all the social media platforms as well because I spoke to 3 different support agent's who speak in a very funny accent and they keep dropping the calls and I made the calls and that's my money I used to call and I am not getting any assistance instead people drop the calls after they checked my previous invoices and no one is calling back???
Please do your investigation properly because on the 07/07/203 paid R529 and again on the 29/07/2023 paid R255.69 and 07/08/2023 R255.69 Total of R511.38.
I now suspect ***** taking place with my rain account and I think I need to take it up Legal route and all the social media platforms as well because I spoke to 3 different support agent's who speak in a very funny accent and they keep dropping the calls and I made the calls and that's my money I used to call and I am not getting any assistance instead people drop the calls after they checked my previous invoices and no one is calling back???
SK
SIPHIWE K's update05 Oct 2023, 13:57
Reviewer Update
Hi,
Please do your investigation properly because on the 07/07/203 paid R529 and again on the 29/07/2023 paid R255.69 and 07/08/2023 R255.69 Total of R511.38.
I now suspect ***** taking place with my rain account and I think I need to take it up Legal route and all the social media platforms as well because I spoke to 3 different support agent's who speak in a very funny accent and they keep dropping the calls and I made the calls and that's my money I used to call and I am not getting any assistance instead people drop the calls after they checked my previous invoices and no one is calling back???
Please do your investigation properly because on the 07/07/203 paid R529 and again on the 29/07/2023 paid R255.69 and 07/08/2023 R255.69 Total of R511.38.
I now suspect ***** taking place with my rain account and I think I need to take it up Legal route and all the social media platforms as well because I spoke to 3 different support agent's who speak in a very funny accent and they keep dropping the calls and I made the calls and that's my money I used to call and I am not getting any assistance instead people drop the calls after they checked my previous invoices and no one is calling back???
SK
SIPHIWE K's updateReviewer Update
05 Oct 2023, 14:08Check my invoices going back wards to May , payment dates and do acounting properly???
I now suspect ***** taking place with my rain account and I think I need to take it up Legal route and all the social media platforms as well because I spoke to 3 different support agent's who speak in a very funny accent and they keep dropping the calls and I made the calls and that's my money I used to call and I am not getting any assistance instead people drop the calls after they checked my previous invoices and no one is calling back???
I now suspect ***** taking place with my rain account and I think I need to take it up Legal route and all the social media platforms as well because I spoke to 3 different support agent's who speak in a very funny accent and they keep dropping the calls and I made the calls and that's my money I used to call and I am not getting any assistance instead people drop the calls after they checked my previous invoices and no one is calling back???
SK
SIPHIWE K's update05 Oct 2023, 14:08
Reviewer Update
Check my invoices going back wards to May , payment dates and do acounting properly???
I now suspect ***** taking place with my rain account and I think I need to take it up Legal route and all the social media platforms as well because I spoke to 3 different support agent's who speak in a very funny accent and they keep dropping the calls and I made the calls and that's my money I used to call and I am not getting any assistance instead people drop the calls after they checked my previous invoices and no one is calling back???
I now suspect ***** taking place with my rain account and I think I need to take it up Legal route and all the social media platforms as well because I spoke to 3 different support agent's who speak in a very funny accent and they keep dropping the calls and I made the calls and that's my money I used to call and I am not getting any assistance instead people drop the calls after they checked my previous invoices and no one is calling back???