EG
Emtia G

1 reviews | Active since Jul 2011

12 Jul 2023, 14:25

Rain's *****

I signed up with Rain for a 200mbps uncapped line at R 999 per month. It went very well until they offered me an "upgrade". They offered me 2 "free" sim cards at no additional cost.

What they did not say was that they dropped my connection speed to 30mbps at the same time and to go back to 100mbps+ will cost me an additional R 400 per month.

In addition to this they are advertising the exact same contract they de*****ed me into now costs R 559 per month for new subscribers.

Their call centre is useless and NOBODY returns calls.

Watch out - Rain commits ***** on a large scale.

0
Replies (2)
Rain
Rain's reply12 Jul 2023, 14:29
Official
Hi Emtia 

We're really sorry your rain experience hasn't been as good as you expected.  

We're going to get on this asap.  

Thank you.  rain 
EG
Emtia G's update12 Jul 2023, 14:56
Reviewer Update
When I go to "manage my account" it tells a different story... Please provide proof. I am also not the only Rain customer who noticed this nonsense.