FM
Freelance M

1 reviews | Active since Aug 2020

28 Aug 2020, 13:33

RAIN....PLEASE RESPOND!!!!

WoW!!!!! Every single person who has fallen prey to the totally unacceptable and even ********* and ********** actions and behavior of RAIN, should take Legal action against them. We as the public might not get hold of them at all...but surely the law and even the police or banks(where the customer's accounts get debited by RAIN) will be able to.?? We also had exactly the same issue...Totally worthless reception and connection and even more phatic standard of service. We can't seem to get anyone to help us or take action on the issues we have regarding the cancellation and refund of our credit with RAIN. They did already came to collect the 5G Router, but absolutely NO feedback or assistance regarding the cancellation or the refund. Really RAIN?????....Don't you know HOW to do business or HOW to make sure you build a trustworthy relationship with a clientele, who can literally make or BREAK your business? Come on....Seriously...there must be someone at RAIN who does have some respect and dignity and who wants to support all these frustrated customers? Even if RAIN can use HalloPeter as the communication-platform...do it. At least you know every single frustrated customer WILL see your replies and hopefully your support.

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Replies (1)
Rain
Rain's reply31 Aug 2020, 09:53
Official
Hi Freelance M
Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline