WJ
Wynand J

1 reviews | Active since Dec 2020

29 Jan 2021, 17:08

RAIN...non exisiting customer support

I feel the one star is not deserved but anyhow.

I lost my sim card and bought a new one from take a lot, now comes the impossible task of actually doing the sim swap....the only way is to register the new sim and having to pay 2 subscriptions. I might be wrong but getting hold of customer support is a even bigger task.

Absolutely no customer support from RAIN

0
Replies (1)
Rain
Rain's reply30 Jan 2021, 07:11
Official
Good morning Wynand

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa