ME
Milla E

1 reviews | Active since Mar 2021

23 Mar 2021, 20:47

RAINING ON MY PARADE

I have been having connectivity issues since the 17th, all I hear from the call center is that my matter has been escalated, by the looks of things numerous people seem to have the same issue what is really happening, is Rain shutting down or what as they cannot resolve their issues, yet we are being sent from pillar to post. I am going to cancel my Sim, and I'm moving to another provider, I'm tired of their non existent service levels. They don't respond, they don't call back and I have spent almost R1000 on data just so that I can work

0
Replies (1)
Rain
Rain's reply24 Mar 2021, 08:02
Official
Good morning, Milla.

I apologize for the inconvenience caused. Kindly note that I have escalated your ticket to the network team for further assistance.

Kind Regards 
Mosa