TS
Theresa S

1 reviews | Active since Oct 2018

09 Jun 2025, 11:39

Raingo101

Since yesterday my rain was disconnected due to payment issue for May2025 what was a double billing got all my proof of payment they just ignore all my emails and correspondence. Payment of R569 was made on the 1st of May 2025 another payment was made on 1st of June R673 now they charge me again for May and disconnect my account without any email or sms or phone calls I'm very disappointed in their service cause after many attempts I get no feedback or any response from rain

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Replies (1)
Rain
Rain's reply09 Jun 2025, 12:08
Official
Hi Theresa S,

Thank you for bringing your billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.