RainGo - More like RainGoAway

Trying to get hold of their support is pointless. No one ever gets back to me, I have attempted to cancel my subscription 3 times.

1.) I can never get into their site, it just constantly loads. 2.) after logging that I wanted to cancel I was sent a mail to say support would contact me to finalize the cancelation, nothing ever came of it. 3.) I have tried again and yet again cannot access their site so I spoke to the service bot which logged a call on my behalf, I received an email stating support would contact me along with my reference number, yet again I have been left in the dust.

How do you operate a company with such non-existant support? Stay away from this company.