MS
Maxwell S
1 reviews | Active since Oct 2023
07 Apr 2025, 16:17
Rain=Garbage service with no accountability
Can I get somebody to take accountability for this mess, now I'm told I owe money why and how when all I asked for is to change my billing date, now I'm expected to pay, this month's Nd next month for what, none of these rain employees can even explain to me why I owe.when I have made the payment I have never missed a payment
Helpful (0)
Replies (11)0
Replies (11)MS
Maxwell S's updateReviewer Update
08 Apr 2025, 12:09That is incorrect, I have never missed a payment because of I do that means the service will get cut off, all I did wrong with you people is to request my billing date to be the 1st of each month as I no longer get paid on the 25th, each month you hv tried debiting my account then cut my service and upon bring this to your attention you reinstate the service and tell me it's fixed and won't happen again but here we are yet again.
Look at the billing history on my account I dnt owe you guys anything I'm paid up.
I need this corrected, even the Vuyelwa girl at your Rondebosch store confirmed this and now all of a Sunday I'm expected to pay double this month, I dnt care how you do it you will correct this, this girl called me telling me I owe and she had had a conversation with the billing team yet failed to explain to them what had happend,
Contact her she knows what is going on and I'm not going to make another payment.
Look at the billing history on my account I dnt owe you guys anything I'm paid up.
I need this corrected, even the Vuyelwa girl at your Rondebosch store confirmed this and now all of a Sunday I'm expected to pay double this month, I dnt care how you do it you will correct this, this girl called me telling me I owe and she had had a conversation with the billing team yet failed to explain to them what had happend,
Contact her she knows what is going on and I'm not going to make another payment.
MS
Maxwell S's update08 Apr 2025, 12:09
Reviewer Update
That is incorrect, I have never missed a payment because of I do that means the service will get cut off, all I did wrong with you people is to request my billing date to be the 1st of each month as I no longer get paid on the 25th, each month you hv tried debiting my account then cut my service and upon bring this to your attention you reinstate the service and tell me it's fixed and won't happen again but here we are yet again.
Look at the billing history on my account I dnt owe you guys anything I'm paid up.
I need this corrected, even the Vuyelwa girl at your Rondebosch store confirmed this and now all of a Sunday I'm expected to pay double this month, I dnt care how you do it you will correct this, this girl called me telling me I owe and she had had a conversation with the billing team yet failed to explain to them what had happend,
Contact her she knows what is going on and I'm not going to make another payment.
Look at the billing history on my account I dnt owe you guys anything I'm paid up.
I need this corrected, even the Vuyelwa girl at your Rondebosch store confirmed this and now all of a Sunday I'm expected to pay double this month, I dnt care how you do it you will correct this, this girl called me telling me I owe and she had had a conversation with the billing team yet failed to explain to them what had happend,
Contact her she knows what is going on and I'm not going to make another payment.
MS
Maxwell S's updateReviewer Update
08 Apr 2025, 12:46Proof of payment has been sent
MS
Maxwell S's update08 Apr 2025, 12:46
Reviewer Update
Proof of payment has been sent
MS
Maxwell S's updateReviewer Update
11 Apr 2025, 09:00Hi Gershon
My service has been cut off yet again yet U assured me that would happen as you are investigating this matter.
I have sent the requested documentation.
My service has been cut off yet again yet U assured me that would happen as you are investigating this matter.
I have sent the requested documentation.
MS
Maxwell S's update11 Apr 2025, 09:00
Reviewer Update
Hi Gershon
My service has been cut off yet again yet U assured me that would happen as you are investigating this matter.
I have sent the requested documentation.
My service has been cut off yet again yet U assured me that would happen as you are investigating this matter.
I have sent the requested documentation.
MS
Maxwell S's updateReviewer Update
11 Apr 2025, 10:00Stop playing and glancing at this issue situation down and have a good look at all the documentation I sent. you will see that the payment was for April and in Feb I paid on the 28th and in Jan there were two payment on the 9th and the 31st. Where do I owe ...damnit it
MS
Maxwell S's update11 Apr 2025, 10:00
Reviewer Update
Stop playing and glancing at this issue situation down and have a good look at all the documentation I sent. you will see that the payment was for April and in Feb I paid on the 28th and in Jan there were two payment on the 9th and the 31st. Where do I owe ...damnit it
MS
Maxwell S's updateReviewer Update
11 Apr 2025, 14:05If incompetence was a prerequisite to be employed at rain.
I already sent all the bank statements breaking everything down. As a matter of fact the bank statements I sent start in October.
What's so hard to understand here. Can somebody call me because none of you people seem to understand that the only thing that caused this was me requesting my billing date to change to the first of each month.
I already sent all the bank statements breaking everything down. As a matter of fact the bank statements I sent start in October.
What's so hard to understand here. Can somebody call me because none of you people seem to understand that the only thing that caused this was me requesting my billing date to change to the first of each month.
MS
Maxwell S's update11 Apr 2025, 14:05
Reviewer Update
If incompetence was a prerequisite to be employed at rain.
I already sent all the bank statements breaking everything down. As a matter of fact the bank statements I sent start in October.
What's so hard to understand here. Can somebody call me because none of you people seem to understand that the only thing that caused this was me requesting my billing date to change to the first of each month.
I already sent all the bank statements breaking everything down. As a matter of fact the bank statements I sent start in October.
What's so hard to understand here. Can somebody call me because none of you people seem to understand that the only thing that caused this was me requesting my billing date to change to the first of each month.
MS
Maxwell S's updateReviewer Update
13 Apr 2025, 09:32***? Are U kidding me? This has to be a joke or something because I sent bank statements from October.
MS
Maxwell S's update13 Apr 2025, 09:32
Reviewer Update
***? Are U kidding me? This has to be a joke or something because I sent bank statements from October.
MS
Maxwell S's updateReviewer Update
13 Apr 2025, 21:48You bunch of lying *******, I have been sending proof of payment since this issue began. I have sent them again. Lie to me again
MS
Maxwell S's update13 Apr 2025, 21:48
Reviewer Update
You bunch of lying *******, I have been sending proof of payment since this issue began. I have sent them again. Lie to me again
MS
Maxwell S's updateReviewer Update
14 Apr 2025, 23:00The reason I sent you statement s from October is so that y'all can see I never missed a payment and that Balance is incorrect and none of you imbeciles can justify where that extra 569 comes from ...pull your head out Ur assholes and check from October before I asked the billing date to change that is the reason y'all seeing the extra 569 coz I changed my billing date after I had paid 569 in November requesting it to be on the 1st of each month, U dumb ****ing assholes I really hope and pray you ****ers never reproduce. May your whole you families suffer worse than wat U hv put my family though for this ***, I will make it a point that I expose this shady ass bussiness called rain... U theifing bunch of lying asswipes... Nd sure as **** U hv lost a customer for this I dnt give a **** how U collect Ur router BT I will be dedicating my time and effort into exposing you after have doing jst a lil research I have found of 16 of your clients who confirmed y'all did the same to them .....
MS
Maxwell S's update14 Apr 2025, 23:00
Reviewer Update
The reason I sent you statement s from October is so that y'all can see I never missed a payment and that Balance is incorrect and none of you imbeciles can justify where that extra 569 comes from ...pull your head out Ur assholes and check from October before I asked the billing date to change that is the reason y'all seeing the extra 569 coz I changed my billing date after I had paid 569 in November requesting it to be on the 1st of each month, U dumb ****ing assholes I really hope and pray you ****ers never reproduce. May your whole you families suffer worse than wat U hv put my family though for this ***, I will make it a point that I expose this shady ass bussiness called rain... U theifing bunch of lying asswipes... Nd sure as **** U hv lost a customer for this I dnt give a **** how U collect Ur router BT I will be dedicating my time and effort into exposing you after have doing jst a lil research I have found of 16 of your clients who confirmed y'all did the same to them .....
MS
Maxwell S's updateReviewer Update
15 Apr 2025, 09:53Keep talking ***... Suck on a **** and choke on the ***** with this ****ty service. I do have a life besides taking your random ass calls...
MS
Maxwell S's update15 Apr 2025, 09:53
Reviewer Update
Keep talking ***... Suck on a **** and choke on the ***** with this ****ty service. I do have a life besides taking your random ass calls...
MS
Maxwell S's updateReviewer Update
15 Apr 2025, 12:37Call me now and who ever calls me better hv all the bank statements I sent Nd my account open Infront of them
MS
Maxwell S's update15 Apr 2025, 12:37
Reviewer Update
Call me now and who ever calls me better hv all the bank statements I sent Nd my account open Infront of them
MS
Maxwell S's updateReviewer Update
15 Apr 2025, 21:02I already sent the ****en documents to that ****ing email call me at 10 tomorrow morning with all my details and my account Infront of U otherwise dnt bother call me I will continue exposing the **** of a company
MS
Maxwell S's update15 Apr 2025, 21:02
Reviewer Update
I already sent the ****en documents to that ****ing email call me at 10 tomorrow morning with all my details and my account Infront of U otherwise dnt bother call me I will continue exposing the **** of a company