Rain...Again and Again.

Rain... Again. At this stage I wish I could give no stars. Short summary of what happened after my last complaint: * Rain called and said they will call back in 5 minutes. That was 13 days ago. * My complaint got escalated to the tech/network department and they will fix my problem. I still have no internet, but they hounded me to pay the R 500, which I eventually did. * I used to have a signal strength of about 12 to 14 mbps several months ago, but am down to 1 to 2 mbps if I'm lucky enough to have internet at all. I am not kidding when I say that I have been without internet for about 95% of the time for days now. No internet at all for two days now. BTW...I have an online business and I trade too, so imagine my losses.

From my side, I reset my router every day, remove the power cable and sim card and reinstall and I've turned my rooftop aerial in all directions... There's literally nothing more I can do.

Why don't I cancel with Rain..? Read the reviews. Not one person who cancels gets it right. Rain keeps taking money regardless the fact that there's no contracts, etc. and refuse to pay it back or cancel their debit orders. I believe a couple of people even received a knock on their credit records because of Rain. I'm not changing bank accounts because of their negligence.

I'm contacting my lawyer next to pursue a favourable resolve and will get everyone whom I referred to Rain to do the same if this **** isn't sorted soon. I'm now gatvol of playing nice and giving chances. Don't call me with BS again about the tower, etc. because we have 8 family members who live in this town (all on Rain thanks to my recommendation) and the closest is only 230 meters away and she has good signal. Just sort out my signal or send someone out here please...I pay a lot for services I don't receive. It's against the law as much as it's just plain wrong.