SJ
SHAHEEDA J

1 reviews | Active since Jan 2024

24 Jun 2025, 15:36

RAIN5G PIECES OF SH*T

I WANT TO WRITE A REVIEW THAT THIS RAIN PUT ME IN ARREARS AFTER BEING IN A CREDIT FOR ALL THE MONTHS AND THEN SUDDENLY AFTER LEVELLING UP I WAS PUT IN ARREARS , I HAVE ATTACHED THE SCREENSHOTS OF MY CREDIT CAUSE I DONT SEEM TO GET ANY HELP FROM THIS PEOPLE AND THEN THREATEN ME IF I DONT PAY BY THE 25TH THEY WILL CUT MY SERVICES 20TH JUNE r850 paid 20th MAY R400 CREDIT NOTE R450 17TH APRIL PAYMENT CREDIT NOTE R825 PAID R625 CREDIT LEFT R202. AFTER THAT R202 LEVELED UP DEDUCTED FROM THE R202 AND WENT IN ARREARS . ONE LEVEL UP WAS NOT EEN ALLOCATE D

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Replies (7)
Rain
Rain's reply24 Jun 2025, 16:39
Official
Hi SHAHEEDA Julies

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
SJ
SHAHEEDA J's update25 Jun 2025, 08:40
Reviewer Update
I NEED SOMEONE TO CALL ME AS SOON AS POSSIBLE IN ORDER TO EXPLAIN WAY THIS ACCOUNT WENT IN ARREARS AFTER BEING IN A CREDIT FOR MONTHS . BEFORE I PAY ANY AMOUNTS
SJ
SHAHEEDA J's update25 Jun 2025, 09:38
Reviewer Update
I ASKED EVERY MONTH WHAT I MUST PAY THEN THEY SAID I DONT KNOW
SJ
SHAHEEDA J's update25 Jun 2025, 09:43
Reviewer Update
SO WHY WAS THE ACCOUNT CREDITED IN THE FOCKEN FIRST PLACE , JUST TO PUT YOUR CUSTOMERS IN ARREARS I WANT THIS REMOVED
SJ
SHAHEEDA J's update25 Jun 2025, 12:37
Reviewer Update
I PAID THE R850 I WANT TO KNOW WHY THE ACCOUNT WENT IN ARREARS IN THE FIRST PLACE , I NEVER ASKED TO BE IN CREDIT YOU PUT ME IN CREDIT , I WANT THE ARREARS TAKEN OFF THIS ACCOUNT
SJ
SHAHEEDA J's update25 Jun 2025, 12:41
Reviewer Update
I WAS FORCED TO DO A PROMISE TO PAY BECAUSE OF YOUR STUPIDNESS ,EVERY MONTH I WOULD CALL OR SPEAK TO THIS AL ASSISTANT TO FIND OUT HOW MUCH I SHOULD PAY , I HAVE BEEN QUERY THIS SINCE I WENT IN ARREARS AND THEY JUST GIVE AMOUNT AND DONT EXPLAIN WHY , THIS ACCOUNT HAS BEEN IN A CREDIT CHECK THE RECORDS AND THEN ALL OF A SUDDEN IN ARREARS
SJ
SHAHEEDA J's update26 Jun 2025, 09:36
Reviewer Update
i have never missed a payment cause this account was always in a credit , now that the account was up to date and the promise to pay was removed , i want my R100 refund back to me