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LB
Lee B

1 reviews | Active since Sept 2022

04 Feb 2023, 17:36

Rain5g

Rain 5g has been down for some time now, I use it at home and at work and have ad full signal but no internet connection, I try call customer support and I get kept on hold forever, I log a ticket and the issue still does not get resolved nor does anyone ever call back as I requested

0
Replies (8)
Rain
Rain's reply04 Feb 2023, 18:07
Official

Hi Lee
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
LB
Lee B's update04 Feb 2023, 18:20
Reviewer Update
Location Bredell and Norton's home estates Benoni
LB
Lee B's update04 Feb 2023, 18:27
Reviewer Update
***
LB
Lee B's update04 Feb 2023, 18:27
Reviewer Update
***
LB
Lee B's update04 Feb 2023, 18:40
Reviewer Update
The unlimited 5g home standard
+***
LB
Lee B's update04 Feb 2023, 18:40
Reviewer Update
It's being used at 179 3rd Ave Bredell
Rain
Rain's reply04 Feb 2023, 19:18
Official
Please note the sites you are connecting sites you are currently connected to is experiencing technical difficulties, our technicians are working on restoring the site as soon as possible, currently, we have no ETR

We do apologize for the inconvenience caused.
LB
Lee B's update04 Feb 2023, 19:24
Reviewer Update
Thank you for your feedback