Item: Rain
Rating: 1
Author: I I

Rain's replyOfficial

24 Jun 2022, 08:05

Hi Isaac

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you, rain.

Best regards,

Rain's reply24 Jun 2022, 08:05

Official

Hi Isaac

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you, rain.

Best regards,

Rain's replyOfficial

24 Jun 2022, 08:34

Please note that I need you to provide me with your email address linked to your rain account via a private reply.

Best regards,

Rain's reply24 Jun 2022, 08:34

Official

Please note that I need you to provide me with your email address linked to your rain account via a private reply.

Best regards,

II

I I's updateReviewer Update

24 Jun 2022, 08:36

***

This is ridiculous. It's a constant, consistent thing and complaining is getting tiring.

II

I I's update24 Jun 2022, 08:36

Reviewer Update

***

This is ridiculous. It's a constant, consistent thing and complaining is getting tiring.

Rain's replyOfficial

24 Jun 2022, 09:52

Thank you.

All the sites in the area are alarm free. I have detached the sim card please switch off the device for 10 min

Best regards,

Rain's reply24 Jun 2022, 09:52

Official

Thank you.

All the sites in the area are alarm free. I have detached the sim card please switch off the device for 10 min

Best regards,

II

I I's updateReviewer Update

24 Jun 2022, 10:45

Switched the device off for 10min as suggested and it didn't work, still no network at all.

II

I I's update24 Jun 2022, 10:45

Reviewer Update

Switched the device off for 10min as suggested and it didn't work, still no network at all.

Rain's replyOfficial

24 Jun 2022, 10:55

On the router, are all the lights on?

Best regards,

Rain's reply24 Jun 2022, 10:55

Official

On the router, are all the lights on?

Best regards,

II

I I's updateReviewer Update

26 Jun 2022, 07:04

It's 2 days later and still no connection!!!!
I've done everything you've asked and still nothing. This is ridiculous paying for non-service.
Power light is on and network light off. I'm losing alot of production time. Fix this or just cancel please.

II

I I's update26 Jun 2022, 07:04

Reviewer Update

It's 2 days later and still no connection!!!!
I've done everything you've asked and still nothing. This is ridiculous paying for non-service.
Power light is on and network light off. I'm losing alot of production time. Fix this or just cancel please.

Rain's replyOfficial

26 Jun 2022, 20:42

Please confirm this to be the address you are using the services at as I pick up you are connected to a tower a distance away from you.

30 Finch Street, Eldorado Park
Soweto, Gauteng, 1811

Please note if the above is the address, I will have to send a field operative to investigate and assist.

Best regards,

Rain's reply26 Jun 2022, 20:42

Official

Please confirm this to be the address you are using the services at as I pick up you are connected to a tower a distance away from you.

30 Finch Street, Eldorado Park
Soweto, Gauteng, 1811

Please note if the above is the address, I will have to send a field operative to investigate and assist.

Best regards,

II

I I's updateReviewer Update

26 Jun 2022, 21:28

Not anymore.
I'm at 10564 Khayyam Place, Lenasia.
I certainly cannot go another week with no connectivity.

II

I I's update26 Jun 2022, 21:28

Reviewer Update

Not anymore.
I'm at 10564 Khayyam Place, Lenasia.
I certainly cannot go another week with no connectivity.

Rain's replyOfficial

27 Jun 2022, 10:23

Hi Isaac

May you please advise if you are able to connect?

Best regards,

Rain's reply27 Jun 2022, 10:23

Official

Hi Isaac

May you please advise if you are able to connect?

Best regards,

Rain: ZERO Network!