MW
Marlida W

1 reviews | Active since Apr 2019

02 Jul 2020, 14:32

RAIN Your service is up to ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I ordered my sim on the 29th of JUNE and I still did not receive my sim card I have send countless messages and emails and no one gets back to me on when I can expect the sim card, I phoned ram to find our if they perhaps have an order for me but there is nothing for me they did not even receive the sim card from Rain to deliver to me, I did not even get a tracking number or anything I paid for this sim that I don't have any internet connection and my child can't do his school work and I cant't work so what am I now suppose to do ??? I am so angry no one helps me at RAIN I need to know what is happening. I will never ever in my life recommend rain again I am done I want my money back the order number is ***

0
Replies (3)
Rain
Rain's reply02 Jul 2020, 14:59
Official
Hi Marlida,

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima


MW
Marlida W's update02 Jul 2020, 15:38
Reviewer Update

Can you please ask Tania to phone me she asked me to buy the sim and I have the sim with me please

MW
Marlida W's update02 Jul 2020, 16:16
Reviewer Update
just want to say thank you Tania for helping me I appreciate it so much