1 reviews | Active since Sept 2020
Rain you SUCK!!!! you need to fall really terrible
Hi We have been trying to get assistance from you guys for OVER A WEEK NOW!!! VERY QUICK to want to debit accounts but not assist your Customers!!!! My husband has lost his sim and has not used it however you guys want to charge him! We tried calling and the answering machine mentioned DUE TO COVID19 WE DONT DO CUSTOMER SERVICE OVER THE PHONE LOG ON TO OUR WEBSITE WE HAVE DONE THAT AND LOGGED COUNTLESS TICKETS WITH NO ASSISTANCE WE HAVE TRIED TO DO A SWIM SWOP ON THE WEBSITE A TICKET HAS BEEN LOGGED WITH NO ASSISTANCE GOING FOR 3 weeks HOW THE HELL DO YOU EXPECT CUSTOMERS TO PAY FOR SERVICES THEY NOT GETTING!!!! HE NEEDS A NEW SIM please help I'll be posting this on your Facebook as well as hello Peter I hate your ****py service!!!!! I wish I could give this company a ZERO they give no customer service Quick to take money they don't attend to people at all omw I am fuming
My apologies that your husband has lost his sim card, however the service we offer has been provided, we cannot be held responsible for the lost sim card.
I have requested a new sim card for him and RAM will be in contact regarding the delivery within the next 3-5 working days, kindly have all RICA documents ready for when they arrive.
My apologies for the delay in our response, my team and I are working late shifts from 8am till 8pm every day to get to clients queries as soon as we can." I have rep**** and mentioned that we understand stand and not disputing the fact that have indeed Provided services even though it's ****py however we have been logging tickets for a replacement sim with No help at all we have no problem pay but HELLO we need a Simcard replacement!
My apologies that your husband has lost his sim card, however the service we offer has been provided, we cannot be held responsible for the lost sim card.
I have requested a new sim card for him and RAM will be in contact regarding the delivery within the next 3-5 working days, kindly have all RICA documents ready for when they arrive.
My apologies for the delay in our response, my team and I are working late shifts from 8am till 8pm every day to get to clients queries as soon as we can." I have rep**** and mentioned that we understand stand and not disputing the fact that have indeed Provided services even though it's ****py however we have been logging tickets for a replacement sim with No help at all we have no problem pay but HELLO we need a Simcard replacement!
Hi Shafiek M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Hi Shafiek M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline