RAIN YOU *****!

Hi Guys Hope all is well.

I am absolutely horrified at the mis-marketing of RAIN WIFI 4G, I am recently married and have relocated to Potchefstroom. Due to Covid-19, we all are working from home and spending most of our days indoors. Rain has told me that if I invest in a 4G sim card, I should have no issues connecting. I have had trouble with work and with connectivity on my smart TV. I currently pay R500 a month for WiFi that does work efficiently. I watch TV that's always buffering. My wife does aftercare and the kids can't even watch cartoons. I myself enjoy watching movies, even late at night, it's always buffering. I have one or two lucky days in the week. It never ever gave me this issue in Gauteng and I was told that the service will be the same in Potchefstroom. Due to the suffering, headache and pain that this has caused, I have found myself having to go into the office and download movies on USB sticks. This is incorrect and unfair. My life is at risk as now I have to deal more with my wife.

This is not meant to be a funny story, it has become a very serious issue in my home.

I would like to know how and when will Rain rectify this issue for me.

PLEASE CONTACT ME, PLEASE FIX MY WIFI!!!!! ZUBAIR *** ***