Rain , worst service provider of 2025.

I upgrade to the Rain 101 pro last month when a special was offered but I had already paid my bill so I was assured that my account would be credited. I have been disconnected since 2September and have called over 7 times to request the billing department to resolve the matter by calling me back. They have still not resolved the issue or called me back. In the interim, I remain without internet even for work use. totally unacceptable and awful service. worst provider I have encountered ro date.