JV
John V
1 reviews | Active since Jul 2020
22 Jul 2020, 08:45
Rain - Worst Service provider ever!!!
What a load of hog wash!! Worst service provider in this country. There is NO way to get hold of their support centre, no matter how many tickets you log on their website. Oh by the way that is if you actually have a connection to log on to their website without using your own mobile data. What a joke promise very high speeds on their Premium package, but just never deliver!!!! My advice stay away from these guys, if you think you're struggling with current provider do yourself a favour and stick with them, trust me you’re better off!!!
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
22 Jul 2020, 08:59Hi John
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
Rain's reply22 Jul 2020, 08:59
Official
Hi John
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
JV
John V's updateReviewer Update
22 Jul 2020, 09:04***
JV
John V's update22 Jul 2020, 09:04
Reviewer Update
***
JV
John V's updateReviewer Update
22 Jul 2020, 09:23Further to this, I had to go out and buy a prepaid SIM card to put in one of my other routers just so that we can carry on working, how ridiculous is that!!!
JV
John V's update22 Jul 2020, 09:23
Reviewer Update
Further to this, I had to go out and buy a prepaid SIM card to put in one of my other routers just so that we can carry on working, how ridiculous is that!!!
JV
John V's updateReviewer Update
22 Jul 2020, 12:43Hi Fattima
Still no contact from anyone at Rain??!!
Still no contact from anyone at Rain??!!
JV
John V's update22 Jul 2020, 12:43
Reviewer Update
Hi Fattima
Still no contact from anyone at Rain??!!
Still no contact from anyone at Rain??!!
JV
John V's updateReviewer Update
23 Jul 2020, 09:13Still no support or call back from the rain support team. Empty promises once again, Fattima!! Logged yet another support ticket on the Rain website. The only response you’ll ever get from them is the automated reply that they received your request.
JV
John V's update23 Jul 2020, 09:13
Reviewer Update
Still no support or call back from the rain support team. Empty promises once again, Fattima!! Logged yet another support ticket on the Rain website. The only response you’ll ever get from them is the automated reply that they received your request.
JV
John V's updateReviewer Update
14 Aug 2020, 12:03Hi Still NO contact from Rain since my first complaint. Does Fatima even exist or is this just another automated response???
JV
John V's update14 Aug 2020, 12:03
Reviewer Update
Hi Still NO contact from Rain since my first complaint. Does Fatima even exist or is this just another automated response???