Rain, worst service in the world

Like really Rain, what is your problem. Still no mail received Rain support as per their previos msg in my first HP review msg, you guys 'rock' So the saga continues. After ordering 5g on 4 February, I only received the router and sim card on Monday 15 February, only after I called their call centre 20 times and must say their staff is useless and not willing to assist. So it turns out Rain double billed me and they can't refund me after they took my money and still no service received. But wait it gets WORSE, they say a sim card will be activated in 2 to 24 hours. It is now 29 hours later and my sim still isn't activated. After another 10 calls to their call centre. But the drama is NOT over, they delivered a second router and sim card this morning. Still no connection I hv spent all my cellphone minutes to call your call centre to get shoved from pillar to post just to get no internet connection in 12 days and you take my money twice. Absolute nonsense that you advertise it takes 2 to 5 working days to get connected Fed up and SUPER frustrated customer her, that doesn't know what else to do but to take the router go to your offices and make a scene. Can someone actually pick up the phone, call me and get me connected ASAP.