AF
Annerien F

1 reviews | Active since Mar 2015

11 Apr 2022, 15:12

Rain worst service ever!!!!!

I am struggling to get ahold of them for days now. I logged 3 complaints with nou response. Phone them about 8 time when they just put the phone down in your ear!!! Worst provider ever!!!!

0
Replies (14)
Rain
Rain's reply11 Apr 2022, 15:15
Official
Hi Annerien 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
AF
Annerien F's update11 Apr 2022, 15:22
Reviewer Update
I have been connected without internet
AF
Annerien F's update11 Apr 2022, 15:23
Reviewer Update
If you look at my complaints I logged you will know!!!
AF
Annerien F's update11 Apr 2022, 15:39
Reviewer Update
Where am I connected (which town)??? Because I moved to Knysna and tried to get someone to phone me without any luck. And when I phone you put the phone down in my ear! Pleae phone me!
AF
Annerien F's update11 Apr 2022, 15:39
Reviewer Update
I dont eve know what you are asking of me...
AF
Annerien F's update11 Apr 2022, 15:51
Reviewer Update
Currently I am on Marr street Rexford Knysna, but I am moving to 18 Cove Street Central Knysna on 1st May.
AF
Annerien F's update11 Apr 2022, 16:06
Reviewer Update
Saturday
AF
Annerien F's update11 Apr 2022, 16:06
Reviewer Update
So then you need to pay me my money back untill I move to Cove street
AF
Annerien F's update11 Apr 2022, 16:28
Reviewer Update
That is weird because we know the current tenant in 18 Cove street and he also have 5G Rain. Was one of the first questions we asked. And if yu gogle it shows 4G and 5G Rain Coverage
AF
Annerien F's update11 Apr 2022, 16:47
Reviewer Update
Funny. My previous address also did not show 5G available on your website but yet I had 5G?!?!
AF
Annerien F's update11 Apr 2022, 16:48
Reviewer Update
Why dont you just call me as was requested a xouole of times allready?!?!?!
AF
Annerien F's update11 Apr 2022, 18:00
Reviewer Update
Yet no phone call or response again???
AF
Annerien F's update12 Apr 2022, 10:41
Reviewer Update
Day 3. No response or resolution???? Still no internet access?
AF
Annerien F's update17 Apr 2022, 09:37
Reviewer Update
I cancelled my service twice already and no feedback. You are NOT going to charge me for this month service because I did not use it!!!!!