YG
Yaseen G

1 reviews | Active since Dec 2021

13 Dec 2021, 23:58

Rain worst service ever. 2 weeks, no conne timcton and n

They deserve Zero stars. Signed up 2 weeks ago for uncapped 5G. Well, 1.5 weeks went by and still didn't have a connection. Didn't use a single byte of Internet tbh. Many mails and calls to "support" and 10 zendesk tickets later, each person "logging a ticket" and promising someone else will. Call me. I then Requested a cancellation and refund and a week later still not even a call to comfirm I'll get my refund. I went back to Afrihost because they actually answer their calls. Rain was my worst ever experience with a company. Sad thing, i have no. Internet and still refund. I suggest never using these *******. The CEO and staff should be embarrassed to say they're working for rain. I'll tell everyone i meet to avoid rain. Cheap is definitely not better this time.

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Replies (1)
YG
Yaseen G's update15 Dec 2021, 09:11
Reviewer Update
Hello, i have received a call and the courier collected the router device yesterday. I am still waiting on confirmation of my refund