Rain worst service!

Item: Rain
Rating: 1
Author: Chantal O

Gor a whole month I have had no signal on wifi from rain. I have submitted many tickets. They do not communicate at all. Just debit the subscription every month.

Helpful (0)

Replies (6)

Rain's replyOfficial

26 Jun 2024, 17:20

Hi Chantal,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply26 Jun 2024, 17:20

Official

Hi Chantal,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Chantal O's updateReviewer Update

27 Jun 2024, 19:24

I did as you said. The connection still drops constantly every few seconds.

Chantal O's update27 Jun 2024, 19:24

Reviewer Update

I did as you said. The connection still drops constantly every few seconds.

Rain's replyOfficial

28 Jun 2024, 11:28

Hi Chantal O.

Thanks for bringing this to our attention.

We're sorry your rain experience hasn't been as good as you expected.

Thank you.
rain.

Rain's reply28 Jun 2024, 11:28

Official

Hi Chantal O.

Thanks for bringing this to our attention.

We're sorry your rain experience hasn't been as good as you expected.

Thank you.
rain.

Chantal O's updateReviewer Update

28 Jun 2024, 12:40

Where do I send the screenshots to?

Chantal O's update28 Jun 2024, 12:40

Reviewer Update

Where do I send the screenshots to?

Chantal O's updateReviewer Update

29 Jun 2024, 11:25

How do I do a speed test?

Chantal O's update29 Jun 2024, 11:25

Reviewer Update

How do I do a speed test?

Chantal O's updateReviewer Update

29 Jun 2024, 11:28

And off again with only the power light on. So tired of this.

Chantal O's update29 Jun 2024, 11:28

Reviewer Update

And off again with only the power light on. So tired of this.