AC
Alastair C

1 reviews | Active since May 2022

09 May 2022, 13:32

RAIN WORST INTERNET PROVIDER

Good day, I have currently joined Rain, the network provider with their 5 G promotion. I decided to cancel with them because I could afford them any longer. I did promptly inform them that I want cancel with them end of March 22.They inform that I am to late and a deduction will go off for the month of March 22. But to my surprise they bill me again for April with a May deduction. They inform me within 10 DAYS they will refund me, but suddenly change their story being unable to refund me.Can you please assist me in getting the refund please. I am AJ Cupido (***).

NB.PLEASE STAY AWAY FROM RAIN...VERY ***********

0
Replies (2)
Rain
Rain's reply09 May 2022, 13:40
Official
Hi Alastair 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
AC
Alastair C's update09 May 2022, 16:52
Reviewer Update
I was promised by your staff on two occasions that I will be refunded. According to your staff it will take 10days for a refund to me made. When will this refund be made. Please assist me with my refund