RAIN: Worst Internet Provider

This company hires people from outside South Africa for customer service. Those so called consultants don't understand English. I just had one hanging up on me as I was asking him to check the last activity of the sim card. He kept telling me of "towers". Eventually I asked him where he was based because he clearly didn't understand my questions. Surelyif he didn't have anything to hide regarding where he was based why did he have to hang up? If he was AI he could have just said "I'm AI", or he could have just admitted he was a virtual consultant. This company is taking people for a ride. They see that now they're getting more customers. I'm definitely giving them a month's notice to cancel my subscription with them. They're are just pathetic.