RAIN WORST INTERNET, CUSTOMER SERVICE AND BILLING

My 5G stopped working on the 24th June 2022, I called their customer service and I was told there is nothing as all the tower close to me are down. This went on until 11th July 2022, this is when I dedided to cancel their service as they were of no use to me. They agreed and told me their courier will come and collect it. That did not happen they kept billing me for something that was not working and had already canceled. On the 15August ibwas billed twice, I called them and was promised the billing department will contact me which they never did. On the 18th August i called them again and i was promised lies again that they have escalate it and I will be called which did not happen. I called them again on the 20th August again I was promised courier will come collect and I will be refunded which did not happen. Called them again on the 23rd August and 2nd September and I was promised lies again because that is the only thing they are good at. Onbthe 15th September i was billed again, I am very gatvol with Rain. I am now being billed for the ******* I am not using. Please come fetch your *******, STOP billing me and refund me my money.