PK
Precious K
1 reviews | Active since Dec 2019
25 Jan 2024, 17:55
Rain Worst Customer service, payment not updated
I made payment of R698. 75 on the 20th January 2024 and now I've realized my services were cut off for an outstanding amount of R559, today... Don't Rain update payments or check recent payment, this counts as bad customers service and their work is not effecient.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
25 Jan 2024, 18:26Hi Precious,
We're sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
Rain's reply25 Jan 2024, 18:26
Official
Hi Precious,
We're sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
PK
Precious K's updateReviewer Update
26 Jan 2024, 18:07I have never set my payment date for the 25,this is appalling behavior, what kind of organization operates without a call centre, instead you call their line then listen to a bot saying they will send you payment link, I get my salary on the 20th, where on earth do you find the 25th from, I paid the amount outstanding, services from rain are dreadful and will never refer to anyone
PK
Precious K's update26 Jan 2024, 18:07
Reviewer Update
I have never set my payment date for the 25,this is appalling behavior, what kind of organization operates without a call centre, instead you call their line then listen to a bot saying they will send you payment link, I get my salary on the 20th, where on earth do you find the 25th from, I paid the amount outstanding, services from rain are dreadful and will never refer to anyone