Rain : Worse decision ever

Far from impressed with Rain.

I joined Rain on Sunday 15 December after following the instructions to Rica my SIM online. I received an email the following day Monday 16 December to advise that my SIM had been activated and that I should set up an APN on my device. Sure enough I got the SIM working. However, my problem is that the speed is slower than 2G. I tested the speed multiple times, and it's shocking to put it lightly. I have not proper speeds for two days now as a new customer. I have sent their support teams emails for two days to complain about non existent speeds. 4G??? More like dial up to 2G. Their chat option is non existent. No response to emails. I shudder to think if there is any support when ringing their number. This provider is worse than Telkom. Save yourself the frustration and stay as far away as the sun is from the earth.