NS
Nozibele S
1 reviews | Active since Jul 2025
11 Jul 2025, 15:12
Rain won't ********ly downgrade account
Rain won't downgrade billing after numerous calls to the *** number and speaking to their chatbot. I'm on level 1 for the phone line and data and want to be downgraded to level 0 and they don't want to do it because they want the money from level 1. I'm shopping for other service providers who can provide higher service and strangely I have been 3 years with rain. So be aware of rain.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
11 Jul 2025, 15:19Hi Nozibele
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply11 Jul 2025, 15:19
Official
Hi Nozibele
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
NS
Nozibele S's updateReviewer Update
16 Jul 2025, 23:01It's Wednesday today and I have not had communication from Rain and I suspect they still want to charge me the higher rate as I asked for a rate decrease beginning of the month. Prove me wrong.
NS
Nozibele S's update16 Jul 2025, 23:01
Reviewer Update
It's Wednesday today and I have not had communication from Rain and I suspect they still want to charge me the higher rate as I asked for a rate decrease beginning of the month. Prove me wrong.