JB
Jax B
1 reviews | Active since Aug 2021
30 Dec 2023, 10:00
RAIN WONT HELP ME
My account is suddenly R910.00 this month. I phoned the call centre to downgrade my account as i did not choose the level 5 option, they were not willing to assist me until the account is paid. I urgently need rain to assist me with a later payment date on the 6th of december, a promise to pay, as i will then have enough to pay the account. PLEASE URGENTLY ASSIST ME
Helpful (0)
Replies (4)0
Replies (4)JB
Jax B's updateReviewer Update
30 Dec 2023, 10:07Why was i also charged for 2 rain one accounts????????????????????????????????????????????????
JB
Jax B's update30 Dec 2023, 10:07
Reviewer Update
Why was i also charged for 2 rain one accounts????????????????????????????????????????????????
Rain's replyOfficial
30 Dec 2023, 10:15Hi Jax Bronx.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply30 Dec 2023, 10:15
Official
Hi Jax Bronx.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
JB
Jax B's updateReviewer Update
30 Dec 2023, 10:24I was not aware that it will be this much, i did not realize i chose level 5 option.
JB
Jax B's update30 Dec 2023, 10:24
Reviewer Update
I was not aware that it will be this much, i did not realize i chose level 5 option.
JB
Jax B's updateReviewer Update
30 Dec 2023, 10:28Im aware, i will change it after payment. Im asking to extend my payment date to the 6th of December so i can have enough to pay the R910.00 that is due. thereafter i will bring it down to level 0. Please assist.
JB
Jax B's update30 Dec 2023, 10:28
Reviewer Update
Im aware, i will change it after payment. Im asking to extend my payment date to the 6th of December so i can have enough to pay the R910.00 that is due. thereafter i will bring it down to level 0. Please assist.