DP
Dee P

1 reviews | Active since Sept 2014

08 Dec 2024, 16:14

Rain won’t assist since I signed up!

Does it take 3 months to get customer service while my debit orders still go off ? I’ve logged so many queries and sent so many emails but rain chooses to ignore since the minute I signed. Surely someone needs to do their job!

0
Replies (4)
Rain
Rain's reply08 Dec 2024, 16:55
Official
Hey Dee P,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
DP
Dee P's update08 Dec 2024, 17:36
Reviewer Update
Don’t suggest any more steps to me! I SUGGEST YOULL PHONE ME TOM AR 3pm AND SOLVE ALL MY ISSUES
DP
Dee P's update10 Dec 2024, 19:13
Reviewer Update
You’ll tried calling me at 2pm and 6pm. I did say 3pm. Where did the confusion come in ?
DP
Dee P's update15 Dec 2024, 15:23
Reviewer Update
Still not resolved