lA
layla A

1 reviews | Active since Oct 2024

25 Feb 2025, 05:51

Rain will take your money even after you have cancelled

Rain continues to debit my account after I have cancelled my subscription and they have collected their device I have made multiple calls to them requesting proof of cancelation and each time they say it has been cancelled!!

0
Replies (4)
Rain
Rain's reply25 Feb 2025, 07:32
Official
Hi Layla A

Thank you for bringing your Billing complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
lA
layla A's update25 Feb 2025, 13:07
Reviewer Update
Are you insane?
I have always post paid therefore I have been debited incorrectly
You'll have done the same for January
You ppl are useless and lack common sense

lA
layla A's update25 Feb 2025, 13:08
Reviewer Update
I have checked umpteen times and not supposed to have been debited
Rain also confirmed this at cancelation
I want a refund immediately
lA
layla A's update26 Feb 2025, 06:13
Reviewer Update
I am fully aware of howy debit works
Get the billing department to call me!