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Sue T

1 reviews | Active since Mar 2025

24 Apr 2026, 14:41

RAIN WILL RUIN YOUR CREDIT ON PURPOSE

Rain is getting people in debts without their knowledge and they aren't even trying to fix that. A friend of mine opened an account in 2019 or 2018 not sure. N he was using my card to make payment for since he had some issues with his. He lost his job 2024 and stopped paying in 2025 ( January ) , he even called them to ask them to cancel as he is no longer employed. ( They ignored that request). I just recently changed my back card ( they tried deducting the money my account today) , when my friend checked why they said he owed over 7 000.00 for a services he stopped using in 2025, they cant explain to him how it came to such an amount and refuse to remove my card from his account, because this was never a contract ( its pay as you use, no deferent from pre-paid) they cant explain. They are still trying to deduct money from my account even after I changed my bank card. So Rain. Could you kindly explain to me how this is gonna be sorted. Because should any amount of money be taken out of my account, I'm going to report you. You should specify to your client if they are signing contracts or what. And they should stop trying to deduct money from my account. I'm serious

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Replies (4)
Rain
Rain's reply24 Apr 2026, 15:02
Official
Hi Sue,

Thank you for bringing your query to our attention,

We are looking into the matter, and we'll revert for further assistance

Regards,
rain.
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Sue T's update24 Apr 2026, 15:13
Reviewer Update
Dear Rain

How are you going to look into the matter whilst you haven't even asked me the relevant questions like who is the account holder ( name, email or something ) and such? The poor guy is freaking out cause he is unemployed and he owes you guys over 7000.00 for a service he hasn't used since 2025. That you guys refused to cancel. I'm getting bank charges that I don't want nor need because of you guys.

Guys come up with a better response
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Sue T's update24 Apr 2026, 15:18
Reviewer Update
Dear RAIN

Ill repeat, they refused to assist him to remove my card. He tried online because he didn't have data so he logged on on my laptop, He got no help... they refused '' that automated response you guys have couldn't help''.

And I changed my card.... but yet you guys still have access to try and deduct...how is that possible? I literally had to update every online purchasing app ( Uber, Google, etc) after I changed my card,, but you guys still gained access.
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Sue T's update24 Apr 2026, 16:11
Reviewer Update
Dear Rain

You haven't answered my question... I changed my card, but you guys have access to try and deduct. How come? Since there is no help... I am going to ask for the last time. Please stop deducting from my card. I'm screen shooting this request... and should there be an attempt to try and deduct... I'm reporting and posting all over social media. The owner of the account will contact you to make cancellation. But Kindly stop trying to attempting to deducting from my account.

Thanks