RAIN WILL ROB YOU BLIND! CHARGE YOU TWICE FOR ONE MONTH!!

PATHETIC SERVICE AND THE WORST BY FAR!!!!!

I CANNOT DO YOUR JOB FOR YOU!!

WHOMEVER IS THE MANAGER OF BILLING PLEASE CALL ME URGENTLY BECAUSE I AM DONE REPEATING MYSELF.

BEWARE!!! RAIN TAKES UPFRONT PAYMENTS AND THEN BILLS AGAIN 30DAYS LATERS IN THE SAME MONTH!!!! SO I PAY DOUBLE IN ONE MONTH.

NOBODY READS. I HAVE CALLED NUMEROUS TIMES, SENT MULTIPLE EMAILS. AND STILL NO ASSISTANCE.

THE BILLING DEPARTMENT ARE APPARENTLY EXTEMELY ELITE AS NOBODY FROM BILLING HAS EVER MADE CONTACT WITH ME.

#WIN FOR THE ONLY TWO PERSONS IN RAIN WHOM KNOWS HOW TO READ AND UNDERSTAND RAIN INVOICES, NKOSINATHI KUBEKA AND RAHEEM NABIE! YOI TWO HAVE BEEN AMAZING. Sadly, all your efforts have been in vein and a complete waste of our time, BECAUSE NOTHING HAS BEEN RESOLVED!

@TABO LETSIE YOUR RESPONSE IS PATHETIC TO SAY THE LEAST AND THE DARN NERVE YOU HAVE TO SEND ME A "RATE OUR SERVICE" TOGETHER WITH THE QUERY BEING CLOSED. YOU HAVE NOT READ NOR ASSISTED ME EITHER!!!

How many more consultants do I need to speak to before this is resolved???? The person whom I spoke with on Sunday, Suhaifa unfortunately ALSO did not resolve NOR UNDERSTAND MY PROBLEM.

*** (Nkosinathi escalated it to Billing of which they have done nothing where he did his utmost best to assist me - 01 August 2021) *** (25 August 2021 - Regina , unfortunately was not of much help as she did not understand what my frustration was and escalated a vague explanation to billing) *** (26 August 2021 - Raheem Nabie has spent extensive time with me on the telephone to assist and resolve my matter and has again escalated it to Billing) *As this is the uptenth time my matter is being escalated and no resolve is being found from the Billing Department, I expect URGENT FEEDBACK from a superior.

How many more references numbers must I be given until my issue is resolved???! I have just sent another email to Rain. All I do is waste my time with Rain..