Rain will not respond to support requests or requests for cancellation

I have logged 3 support tickets with Rain, they have all been ignored. Rain claims to respond within 24-48 hours of receiving my request. It has been 8 days since they confirmed receipt of the 2 requests and 6 days since they confirmed receipt of the third request.

There has been no further response.

In light of their silence; I have submitted 5 online cancellation requests for my rain "month to month" contract, none of them have been acknowledged. No feedback has been provided, no reason why the SIM card is not/cannot be deactivated; just silence. My SIM card is still "active". Rain simply ignores all request. Instead, they continue to send me promotional emails and tell me how wonderful their unlimited off peak service is for me.

Pathetic service delivery or the lack thereof.