LS
Lwethu S
1 reviews | Active since Sept 2019
01 Jun 2022, 09:21
Rain will not let you go easily
When Rain started out with it's 5G was a good product and ISP. However to me it seems as it decided to take on more and more clients the service has just deteriorated over the last year. The signal is patchy at best and the call center is very limited in assisting, clearly keeping a slim workforce to reduce costs. What's worst is the cancellation process or lack thereof, they are still trying to debit me for a month to month product I no longer want.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Jun 2022, 09:50Hi Lwethu
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply01 Jun 2022, 09:50
Official
Hi Lwethu
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
LS
Lwethu S's updateReviewer Update
02 Jul 2022, 08:44Good day, I requested an immediate cancellation, guys this should be all on your systems and "recorded" lines. 16 May 2021, 23 May 2021, check those days calls. Now another payment has gone off 2 months after? I expect 2x refunds from your company and I will now look to my bank to block any payments from Rain.
LS
Lwethu S's update02 Jul 2022, 08:44
Reviewer Update
Good day, I requested an immediate cancellation, guys this should be all on your systems and "recorded" lines. 16 May 2021, 23 May 2021, check those days calls. Now another payment has gone off 2 months after? I expect 2x refunds from your company and I will now look to my bank to block any payments from Rain.