Rain will bill you after you had cancelled your subscription

I wrote a review here on hellopeter and rain rep**** saying they will call me to assist however i didn’t receive any call or email from them . Yesterday i follow up on the calls that i logged, i spoke to Ronald regarding the money rain claiming that I owe them after they called the’re router and I had no outstanding balance by then. Now I am being billed for something i didn’t use( service for December 2022, January 2023,February 2023 and March 2023) . Where else the router was collected on 14 September 2022 ( reference number from the logistic department ***8). NuDebt is sending me SMSes and rain is sending invoices.

I am very disappointed in they’re customer service and finance department.