Rain Wifi***0

Collected a new router from rain store yesterday, was told it would be activated within a few hours, waited about 6 hours then phoned to enquire, then i was told it would take up to 24hours, no explanation as to what the issue is, today again i made 3 calls to rain and was told again to wait another 24 hours! Recieved an email saying it will take up to 48 hours to activate the router. Stay clear from Rain. Terrible customer service and no rush to assist customers