NF
Nabeelah F

1 reviews | Active since Dec 2023

03 Feb 2024, 07:43

Rain WiFi -worst service provider

When it comes to terrible customer service, Rain should win an award. I have left several messages, called their useless call cnt and waited more than 17 minutes with no one answering. You stay on hold forever. You ask for someone to call you back, all you get is repeated messages of your ticket number is...and someone would get back to you. They never return your calls and no issue is ever resolved. Very quick to debit your account but no clue of how to deal with customers. I don't blame the agents, I blame the company management. Don't bother signing up with them .

0
Replies (2)
Rain
Rain's reply03 Feb 2024, 11:34
Official
Hi Nabeelah

We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.

Thank you.
rain.
NF
Nabeelah F's update03 Feb 2024, 12:21
Reviewer Update
I'm not gonna hold my breath