Rain Wifi = Vuma both must fall

Since 13 November I have been reporting no network and same as Vuma Rain let you talk to a agent via #askrain only to find this service channel is as useless as Vuma. Ticket number ***9 has been escalated till now 15 November no agent has called me and still no network considering I have a matriculant in the peak of his exams so Rain wants my son the get a low symbol due to there lack of service which by the demands payment every month agent Mike T Sam and Alvin is well trained to read a script without truth how will I be compensated for this loss of service full 4 days because now I have to buy data to help my child shame on you Rain