HM
Hangwelani M
1 reviews | Active since Jun 2018
12 Nov 2025, 10:34
Rain Wifi Subscription Denied Cancellation
Good day,
I am writing to raise my complaint about rain wifi that I am being denied for cancelation of my subscription due to affordability.
I tried several times canceling my subscription via RainGo, emailing and even telephonically, before it was even more than 2 months of missed payments. Right now its owing 4 months and keeping on adding more debt under my names because Rain doesn't want to cancel my subscription.
Anybody to assist please 🙏 I will appreciate it.
Kind regards,
HM Mathoho, ***
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
12 Nov 2025, 11:19Hi Hangwelani
Thank you for bringing your complaint to our attention.
We’re sorry that your Rain experience hasn’t met your expectations.
We will be in touch shortly to assist you further.
Regards,
Rain
Thank you for bringing your complaint to our attention.
We’re sorry that your Rain experience hasn’t met your expectations.
We will be in touch shortly to assist you further.
Regards,
Rain
Rain's reply12 Nov 2025, 11:19
Official
Hi Hangwelani
Thank you for bringing your complaint to our attention.
We’re sorry that your Rain experience hasn’t met your expectations.
We will be in touch shortly to assist you further.
Regards,
Rain
Thank you for bringing your complaint to our attention.
We’re sorry that your Rain experience hasn’t met your expectations.
We will be in touch shortly to assist you further.
Regards,
Rain
HM
Hangwelani M's updateReviewer Update
12 Nov 2025, 12:20Thanks to HelloPeter.. the only channel that gets attention!
HM
Hangwelani M's update12 Nov 2025, 12:20
Reviewer Update
Thanks to HelloPeter.. the only channel that gets attention!
Rain's replyOfficial
12 Nov 2025, 12:27Hi Hangwelani
We’re pleased to inform you that your issue has been resolved. Thank you for your patience while we worked on this. Should you experience any further concerns, please don’t hesitate to reach out.
Regards,
Rain
We’re pleased to inform you that your issue has been resolved. Thank you for your patience while we worked on this. Should you experience any further concerns, please don’t hesitate to reach out.
Regards,
Rain
Rain's reply12 Nov 2025, 12:27
Official
Hi Hangwelani
We’re pleased to inform you that your issue has been resolved. Thank you for your patience while we worked on this. Should you experience any further concerns, please don’t hesitate to reach out.
Regards,
Rain
We’re pleased to inform you that your issue has been resolved. Thank you for your patience while we worked on this. Should you experience any further concerns, please don’t hesitate to reach out.
Regards,
Rain