kS
khomotso S
1 reviews | Active since Oct 2016
19 Dec 2024, 06:12
Rain WiFi strength getting poorer and poorer everyday, total waste of my money
Rain WiFi network strength is getting poorer and poorer by the day, we tried tolerating it hoping it will get better but it’s unbearable.
You literally reboot the rooter more than 16 times in a day, I have to either find other WiFi connection to work or buy data it’s depressing
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
19 Dec 2024, 07:26Hi K****tso,
Thank you for bringing your connection query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your connection query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply19 Dec 2024, 07:26
Official
Hi K****tso,
Thank you for bringing your connection query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your connection query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
kS
khomotso S's updateReviewer Update
19 Dec 2024, 11:03Thank you for the response
Please contact my son on +***7 he is home and connection is really bad
Please contact my son on +***7 he is home and connection is really bad
kS
khomotso S's update19 Dec 2024, 11:03
Reviewer Update
Thank you for the response
Please contact my son on +***7 he is home and connection is really bad
Please contact my son on +***7 he is home and connection is really bad
kS
khomotso S's updateReviewer Update
25 Dec 2024, 14:29The connection is getting worse everyday, it has not gotten any better. Don’t even know what we are paying for because this is ridiculous
kS
khomotso S's update25 Dec 2024, 14:29
Reviewer Update
The connection is getting worse everyday, it has not gotten any better. Don’t even know what we are paying for because this is ridiculous
kS
khomotso S's updateReviewer Update
29 Dec 2024, 19:30Please confirm when the technician is coming through, the rooter has no internet access the whole day, it’s draining
Just paid my monthly fee and bought more data from MTN so that I can work this is totally unacceptable.
Just paid my monthly fee and bought more data from MTN so that I can work this is totally unacceptable.
kS
khomotso S's update29 Dec 2024, 19:30
Reviewer Update
Please confirm when the technician is coming through, the rooter has no internet access the whole day, it’s draining
Just paid my monthly fee and bought more data from MTN so that I can work this is totally unacceptable.
Just paid my monthly fee and bought more data from MTN so that I can work this is totally unacceptable.
kS
khomotso S's updateReviewer Update
31 Dec 2024, 13:40The technician came yesterday and he said there’s nothing he can do to help.
How long must I wait just to have the connectivity that I am paying for ?
How long must I wait just to have the connectivity that I am paying for ?
kS
khomotso S's update31 Dec 2024, 13:40
Reviewer Update
The technician came yesterday and he said there’s nothing he can do to help.
How long must I wait just to have the connectivity that I am paying for ?
How long must I wait just to have the connectivity that I am paying for ?
kS
khomotso S's updateReviewer Update
03 Jan 2025, 16:02How do you propose I do this when I have no connectivity. Are your engineers and technicians failing to solve this expensive mess.
It’s fine will terminate and move to more reliable providers
Get your cancellation team to call me urgently
It’s fine will terminate and move to more reliable providers
Get your cancellation team to call me urgently
kS
khomotso S's update03 Jan 2025, 16:02
Reviewer Update
How do you propose I do this when I have no connectivity. Are your engineers and technicians failing to solve this expensive mess.
It’s fine will terminate and move to more reliable providers
Get your cancellation team to call me urgently
It’s fine will terminate and move to more reliable providers
Get your cancellation team to call me urgently
kS
khomotso S's updateReviewer Update
07 Jan 2025, 22:12It’s the 7th today almost 3 months waiting for someone to sort out this month while I pay every single month. And buy data. Daily Is that fair
kS
khomotso S's update07 Jan 2025, 22:12
Reviewer Update
It’s the 7th today almost 3 months waiting for someone to sort out this month while I pay every single month. And buy data. Daily Is that fair
kS
khomotso S's updateReviewer Update
24 Jan 2025, 07:04Rain what do you want from me, after many months of failing to help me with connection issues you go ahead and debit my account even after I cancelled your stupit contract.
Please refund my money with immediate effect I don’t need your stupid WiFi anymore
Please refund my money with immediate effect I don’t need your stupid WiFi anymore
kS
khomotso S's update24 Jan 2025, 07:04
Reviewer Update
Rain what do you want from me, after many months of failing to help me with connection issues you go ahead and debit my account even after I cancelled your stupit contract.
Please refund my money with immediate effect I don’t need your stupid WiFi anymore
Please refund my money with immediate effect I don’t need your stupid WiFi anymore