AC
Adriano C

1 reviews | Active since Jan 2025

10 Jan 2025, 12:07

Rain wifi is the WORST way to go

If you're thinking of taking a contract with rain - DON'T! They are the worst service provider we've EVER been with. We canceled our contract at the start of Dec, they've continued to charge us for January, and refuse to reverse it. They also refuse to delete our banking details upon request, which is ********* and against the law. While with them, we never had network, and it was a mission to get a hold of them because no one ever gets back to you, regardless of how many complaints you log. If you're lucky enough to get through to someone, they'll tell you they're looking into the problem but never get back to you (this happened 3 times), and you stay with no network. It's a company that deserves to go bankrupt because they outright *****, have no ethics, nor care for their customers. It's disgusting and I want everyone to know what they're getting into

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Replies (1)
Rain
Rain's reply10 Jan 2025, 12:40
Official
Hey Adriano C,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.