LS
Levy S

1 reviews | Active since Jun 2014

27 Nov 2023, 14:13

Rain (wifi) is no go area - very bad support services - not reliable.

I have bad services from Rain. I have two routers with them, i asked them a simple thing of cancelling old router and leave old one, they want me to pay monthly subscription fee even when i am cancelling it. I called the whole day, and no-one managed to help me, the only thing they say was the billing people will call me. I dont recommend people to use Rain because you will cry when you need support, but very quick & friendly when they make you join. You won't receive the same energy, even thinking of cancelling it. so dissapointed.

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Replies (1)
Rain
Rain's reply27 Nov 2023, 14:15
Official
Hi Levy Sekgale

We're really sorry your rain experience hasn't been as good as you expected. 
We're going to get on this asap. 

Thank you. 
rain.