SN
Sandra N

1 reviews | Active since Jun 2015

13 Dec 2025, 20:29

RAIN WIFI IS LITERALLY ANNOYING

I am literally tired and frustrated with RAIN, we have been having issues constantly with our WIFI and they still cannot dirt out my problem, my account is always up to date.

0
Replies (6)
Rain
Rain's reply14 Dec 2025, 08:52
Official
Hi Sandra

Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
SN
Sandra N's update14 Dec 2025, 14:17
Reviewer Update
I have contacted Rain on the app they have not responded and came back to me, we have constantly been experiencing issues wifi networking no internet issues, cannot buy voice or data bundles, they were informed several times. I'm still waiting for a technician to call me since yesterday Friday 12 Dec to day is Sunday 14 Dec.
Their service and
Their support is pathetic.
My account is always and I mean always up to date.
I have millions of tickets logged.
This is totally unacceptable.
EXTREMELY BAD SERVICE
*** contact me
SN
Sandra N's update14 Dec 2025, 14:18
Reviewer Update
I have contacted Rain on the app they have not responded and came back to me, we have constantly been experiencing issues wifi networking no internet issues, cannot buy voice or data bundles, they were informed several times. I'm still waiting for a technician to call me since yesterday Friday 12 Dec to day is Sunday 14 Dec.
Their service and
Their support is pathetic.
My account is always and I mean always up to date.
I have millions of tickets logged.
This is totally unacceptable.
EXTREMELY BAD SERVICE
*** contact me
SN
Sandra N's update14 Dec 2025, 14:51
Reviewer Update
I literally give up on RAIN they are totally useless, I cannot belive that I have not been contacted by a technician to sort out the problem this is an ongoing scenario with Rain, I'm going to be looking at a better Internet Service Provider. This is going on for months. This is totally unacceptable.
I'm disgusted at the service of RAIN and their lack of response. They just like ESKOM!!!
SN
Sandra N's update14 Dec 2025, 14:58
Reviewer Update
This is highly frustrating with RAIN they just refuse to assist and contact me to sort out our ongoing poor disgusting internet WIFI issues. They refuse to make contact.
SN
Sandra N's update15 Dec 2025, 20:56
Reviewer Update
Rain is literally the worst Network service priveider I am totally 100% disappointed and disgusted at their poor quality of service.
Our wifi unfortunately is still not working properly 😕 😢, this is an going scenario with the since Friday 12th December they have not responde or made any contact with me. I have tried calling and there are millions of tickets opened and I have had no response from them.
I am a looking at other service providers.
RAIN YOU ARE ARE TOTALLY USELESS, YOUR SERVICE IS DISGUSTING AND PATHETIC....
I WOULD NOT RECOMMEND RAIN TO ANYONE ABSOLUTELY POOR SERVICE, THEY LITERALLY STRESS YOU OUT.