DJ
Demi J

1 reviews | Active since Feb 2024

22 Feb 2024, 10:52

RAIN WIFI

I wish I could give it less stars. The only thing worse than the actual wifi is their client service. PATHETIC! I called about 10 times over the course of 2 weeks. They promised they would escalate my wifi problems, but never called me back. Each time I phone the call center I have to wait more than 10 mins and the call cuts out in the middle of our conversation. NEVER USE RAIN AS YOUR WIFI PROVIDER!

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Replies (1)
Rain
Rain's reply22 Feb 2024, 10:58
Official
Hi Demi Jonck, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.