Rain Wifi *******

I am so irritated with rain I logged a complain to Ombudsman they are not registered their clients cannot complain about them so as consumers we will ****** by rain wifi last month they did not load wifi data for me I asked why no answered me then I was told I am in arreas I asked how I get paid on the 20th they debit on the 20th I have my in my account they can debit they said my card cannot be picked upon their side is been deleted told them it's a lie I purchase 1 gig for R10 I used my card it is there I logged a cancelation *********** agents Jane and Luvo called me said it will be canceled and they will pick up the router I gave them the address now today they debited my account how? Why? They are liers and ******* they couldn't find my card last month how did they find it now why after I canceled I tried to remove my details after I logged cancelation the is no option to do so I want my money asap