LV
Lupumzo V
1 reviews | Active since Jun 2024
12 Jun 2024, 00:19
Rain wifi
I have just received an SMS today from Debt collectors sent by RAIN. I last used RAIN last year October. After multiple calls and emails trying to reach them to no avail, I stopped paying them. Now they say I owe money for a service I don’t use. How is that possible when RAIN is not a contract????
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
12 Jun 2024, 07:44Hi Lupumzo V.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply12 Jun 2024, 07:44
Official
Hi Lupumzo V.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
LV
Lupumzo V's updateReviewer Update
12 Jun 2024, 13:20Hi.
I am still getting messages from NuDebt, saying I owe R1517.
I just got an SMS from the today.
Please advise that what happens once the R529 is paid?
I am still getting messages from NuDebt, saying I owe R1517.
I just got an SMS from the today.
Please advise that what happens once the R529 is paid?
LV
Lupumzo V's update12 Jun 2024, 13:20
Reviewer Update
Hi.
I am still getting messages from NuDebt, saying I owe R1517.
I just got an SMS from the today.
Please advise that what happens once the R529 is paid?
I am still getting messages from NuDebt, saying I owe R1517.
I just got an SMS from the today.
Please advise that what happens once the R529 is paid?
LV
Lupumzo V's updateReviewer Update
12 Jun 2024, 13:25Also please note, I don’t use the service anymore, I haven’t used it since October 2023.
I have sent multiple emails and multiple calls to cancel the service since last year, but the money keeps going up.
I don’t want to use Rain anymore, yet I am still being billed.
I have sent multiple emails and multiple calls to cancel the service since last year, but the money keeps going up.
I don’t want to use Rain anymore, yet I am still being billed.
LV
Lupumzo V's update12 Jun 2024, 13:25
Reviewer Update
Also please note, I don’t use the service anymore, I haven’t used it since October 2023.
I have sent multiple emails and multiple calls to cancel the service since last year, but the money keeps going up.
I don’t want to use Rain anymore, yet I am still being billed.
I have sent multiple emails and multiple calls to cancel the service since last year, but the money keeps going up.
I don’t want to use Rain anymore, yet I am still being billed.
LV
Lupumzo V's updateReviewer Update
13 Jun 2024, 00:39When I first got your service, your consultants said this was a prepaid service, month to month and that’s how it’s advertised on your website.
When I got the service, I paid immediately the full rate for the month I got and I got it in the first week of April 2022.
I have tried to cancel with you multiple times, via call, email and even sent a DM via facebook after struggling with connectivity.
This is completely unacceptable and a violation of my rights.
I will be taking this up with ICASA.
When I got the service, I paid immediately the full rate for the month I got and I got it in the first week of April 2022.
I have tried to cancel with you multiple times, via call, email and even sent a DM via facebook after struggling with connectivity.
This is completely unacceptable and a violation of my rights.
I will be taking this up with ICASA.
LV
Lupumzo V's update13 Jun 2024, 00:39
Reviewer Update
When I first got your service, your consultants said this was a prepaid service, month to month and that’s how it’s advertised on your website.
When I got the service, I paid immediately the full rate for the month I got and I got it in the first week of April 2022.
I have tried to cancel with you multiple times, via call, email and even sent a DM via facebook after struggling with connectivity.
This is completely unacceptable and a violation of my rights.
I will be taking this up with ICASA.
When I got the service, I paid immediately the full rate for the month I got and I got it in the first week of April 2022.
I have tried to cancel with you multiple times, via call, email and even sent a DM via facebook after struggling with connectivity.
This is completely unacceptable and a violation of my rights.
I will be taking this up with ICASA.