CN
Caren N
1 reviews | Active since Oct 2024
01 Oct 2024, 13:30
Rain WiFi charge load data monthly even if you don't pay then tell you too pay, yet it's suppose to be a month to month contract
When I signed up for the Rain router I was told that its a month to month subscription, Rain has been calling me since last year telling me I have an outstanding balance, recently the new pitch they have is telling me that the router is being used on a monthly basis. Question why you loading data to someone who has canceled subscription the time you double debit me? Get someone and fetch this router I am not paying nothing.
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Replies (1)Rain's replyOfficial
01 Oct 2024, 15:57Hey Caren N,
Thank you for bringing this to our attention, we're sorry this has been your experience, we are looking into the billing issue and we will be in touch to assist further.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry this has been your experience, we are looking into the billing issue and we will be in touch to assist further.
Regards,
rain.
Rain's reply01 Oct 2024, 15:57
Official
Hey Caren N,
Thank you for bringing this to our attention, we're sorry this has been your experience, we are looking into the billing issue and we will be in touch to assist further.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry this has been your experience, we are looking into the billing issue and we will be in touch to assist further.
Regards,
rain.
