EG
Estelique G
1 reviews | Active since Dec 2020
20 Nov 2022, 15:53
Rain wifi always off
I am logging tickets week after week. The wifi is 60% of the time off.... even when there is no loadshedding, always an excuse. The wifi is off from 2am again and nothing is done. I'm paying for a service that I'm unable to utilize. My new ref out of many is #*** - Android-Network ***. They never contact you back once a call is logged. The service is absolutely pathetic. I don't recommend this service to anyone
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
20 Nov 2022, 15:57Hi Estelique
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply20 Nov 2022, 15:57
Official
Hi Estelique
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
EG
Estelique G's updateReviewer Update
22 Nov 2022, 14:18Please note that the issue is still not seen to. We have had no service for 3 days. I have called about 6 times over the past 2 days. My references are ***, *** and ***
Please fix the problem ASAP as it is really frustrating to pay for a service not being rendered. No one can give a time frame or fix the problem..... why
Please fix the problem ASAP as it is really frustrating to pay for a service not being rendered. No one can give a time frame or fix the problem..... why
EG
Estelique G's update22 Nov 2022, 14:18
Reviewer Update
Please note that the issue is still not seen to. We have had no service for 3 days. I have called about 6 times over the past 2 days. My references are ***, *** and ***
Please fix the problem ASAP as it is really frustrating to pay for a service not being rendered. No one can give a time frame or fix the problem..... why
Please fix the problem ASAP as it is really frustrating to pay for a service not being rendered. No one can give a time frame or fix the problem..... why