DW
Dilshaad W

1 reviews | Active since Sept 2022

27 May 2024, 08:41

RAIN WIFI

When i joined RAIN, 2years ago, i advised them the the company i work for pays us the Monday after is the 25th falls on a week end, And for 2year , they cut my wifi, and run up my Bank charges. I cannot ask you every month.

0
Replies (3)
Rain
Rain's reply27 May 2024, 08:52
Official
Hi Dilshaad W

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
DW
Dilshaad W's update27 May 2024, 08:54
Reviewer Update
Thank you for responding, I am extremely frustrated, as I have been a loyal customer.
I await your call.
DW
Dilshaad W's update27 May 2024, 11:03
Reviewer Update
Thank you for contacting me, there was no solution to problem. How can i pay another premium on the 1st when you debited my account this morning, to change my Billing date to the 1st. This is extremely disheartening.